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What Pollena's Clients Say
Through the years, I have dealt with many realtors, both professionally and personally. I feel fortunate to have recently come in contact with Pollena Forsman. I found her to demonstrate a keen business sense that took into consideration the distinctive nature of the home and the realities of the market, without losing sight of the unique emotional ties of the owner. In overseeing the preparation ...
D.C. Orienta Point, Mamaroneck
Through the years, I have dealt with many realtors, both professionally and personally. I feel fortunate to have recently come in contact with Pollena Forsman. I found her to demonstrate a keen business sense that took into consideration the distinctive nature of the home and the realities of the market, without losing sight of the unique emotional ties of the owner. In overseeing the preparation of the property for sale she had an eye for detail that significantly aided the way the home was presented. She then utilized extremely efficient marketing techniques that brought us solid offers much sooner than we ever would have expected. And most important, she communicated quickly and efficiently at every step of the process. Pollena is a professional of the highest order.
D.C. Orienta Point, Mamaroneck
Despite the changing real estate climate, Pollena helped create a marketing strategy to sell our home quickly enabling us to purchase our dream home on the water in Larchmont Manor. Throughout the process, Pollena was professional, detail orien...
M.S. Larchmont Manor
Despite the changing real estate climate, Pollena helped create a marketing strategy to sell our home quickly enabling us to purchase our dream home on the water in Larchmont Manor. Throughout the process, Pollena was professional, detail oriented, responsive and sensitive to our needs during what could have been a very difficult move. Pollena's expertise was invaluable to us!
M.S. Larchmont Manor
Pollena Forsman has all the characteristics that make a great agent. Although my wife Kim and I had lived in Larchmont for 12 years and felt we knew the area and the local market well, Pollena added great insight and ideas to help us think thro...
T.L. Orienta Point, Mamaroneck
Pollena Forsman has all the characteristics that make a great agent. Although my wife Kim and I had lived in Larchmont for 12 years and felt we knew the area and the local market well, Pollena added great insight and ideas to help us think through our options when we decided to move. Her deep experience was clear both in her knowledge of the area and in her skills. She provided excellent advice in helping negotiate the offer on our new home, and she offered insightful market awareness in helping us sell our existing home quickly while in a down market. Throughout the process, she was extremely attentive, with quick responses to any questions or inquiries and adaptable to our schedule. She was patient and seemed totally focused on our long-term best interest. I always felt that Pollena would give me everything I needed to know to help make good decisions. Above all, she is simply a wonderful person and a pleasure to work with. Given the intensity that a real estate transaction can bring, it makes a difference to work with someone you both trust and enjoy.
T.L. Orienta Point, Mamaroneck
I think it is fair to say that, from our first interaction with Pollena, we knew she was the right person for us to work with as we embarked on the very significant life decision of moving from Manhattan to Larchmont. Over the prior ten years, ...
E.G. Larchmont Manor
I think it is fair to say that, from our first interaction with Pollena, we knew she was the right person for us to work with as we embarked on the very significant life decision of moving from Manhattan to Larchmont. Over the prior ten years, my wife Lauren and I have worked with nearly a dozen real estate brokers, both in Manhattan and in other New York suburbs. Until we met Pollena, we had never worked with one who managed to combine seamlessly an engaging personality with fantastic market sense and savvy. From the beginning, we were struck by how easily Pollena built a relationship of trust with us. She was candid about the properties we visited, and never gave us the sense that she was merely looking to make a sale. Rather, we always felt like she was our partner, someone who wanted the decision to be right for us most importantly. And that applied not only to the property, but to the area as well. We always received both the good and the bad from Pollena, with just the right amount of editorial input. Clearly, the job is easier for Pollena given her fantastic insight into the market, particularly the luxury market. The challenge of benchmarking properties was a relative breeze given her uncanny memory of prior transactions, and her laser-like attention to detail. Drive down any street with Pollena, and she can remember the details of prior transactions, both those she was involved in and others. I should also add that I am a very demanding client, particularly when it comes to responsiveness. I never once had an email or phone call to Pollena go without a prompt response, which were always either spot on, or honest in acknowledging the need to figure out the answer – which she always proceeded to do, and always in minimal time.
E.G. Larchmont Manor
I have worked with Pollena for the past eight years as my wife and I bought and sold homes in Larchmont. Her tenure in this market gives her deep market knowledge, and a strong sense of market values over time. Pollena's attention to architectu...
B. M. Larchmont Manor
I have worked with Pollena for the past eight years as my wife and I bought and sold homes in Larchmont. Her tenure in this market gives her deep market knowledge, and a strong sense of market values over time. Pollena's attention to architectural detail, construction integrity and location make her insight and judgment an important part of finding the right house for us. As a seller's agent Pollena leverages her extensive network within the brokerage community and her credibility to generate market interest and activity. We have been very pleased with the way that she researched market statistics, recommended a listing price and showed the house. I have recommended Pollena to a number of friends and they have commented on her ability to listen to their needs and quickly build trust by showing them appropriate properties with a strong sense of value. I am delighted to continue recommending Pollena to friends and associates and also to serve as a reference for future clients.
B. M. Larchmont Manor
Pollena was a pleasure to work with…but not simply because of her pleasant personality. She grounded our pricing strategy in an aggressive but realistic assessment of Larchmont home values at a key point in the real estate cycle. She saw posi...
G.M. & J.M Larchmont Manor
Pollena was a pleasure to work with…but not simply because of her pleasant personality. She grounded our pricing strategy in an aggressive but realistic assessment of Larchmont home values at a key point in the real estate cycle. She saw positives when other potential listing brokers focused on potential negatives. She did her homework and helped us to demonstrate that third-floor living space was original to our house, an important selling point to prospective families. And she worked with us every step of the way, including providing a recommendation for a great stager.
G.M. & J.M Larchmont Manor
Working with Pollena Forsman to sell our home was an absolute pleasure. Pollena took on a uniquely challenging project for the sale of our customized, recently built home in the Larchmont Manor. When we hired Pollena early in 2011, it was evide...
B.L. Larchmont Manor
Working with Pollena Forsman to sell our home was an absolute pleasure. Pollena took on a uniquely challenging project for the sale of our customized, recently built home in the Larchmont Manor. When we hired Pollena early in 2011, it was evident to us that her top priority was to meet our needs and work in our best interest according to our timeframe regardless of market pressures. Pollena keeps in mind the very personal element of selling a home. She has such a crucial expertise when it comes to real estate in the Larchmont community. Pollena could easily “switch gears” depending on what the market would bring and also think on her feet to capture all possibilities at hand. We were deciding between selling and renting our home and knew it would be a process to ultimately find the right fit. Pollena listened to our continuously changing needs and was flexible with her strategies based on where we were in the process. She calmly endured the dynamic process regardless of how much extra work this required on her end. In addition, the majority of this project and final transaction was completed while we were living abroad due to a recent family relocation. Thus, we trusted Pollena to work closely with our house management team on our behalf for the preparation of our home for showing, renting and, consequently, handing the keys to the new owners without even having us back in the country full time. Pollena seamlessly partnered with us, clearly rising above and beyond the usual responsibilities or expectations of an agent. Even with our “plus 5 hours” time difference, she was always readily available by phone or email. I highly recommend Pollena Forsman to anyone selling or renting a home, especially in the more exclusive home market.
B.L. Larchmont Manor
My husband and I initially met Ms. Forsman when we phoned her to inquire regarding a listing she had for 34 Beach Avenue. During the first phone call I explained to Ms. Forsman that we had seen the property on line and though we thought it look...
R.D. Larchmont Manor
My husband and I initially met Ms. Forsman when we phoned her to inquire regarding a listing she had for 34 Beach Avenue. During the first phone call I explained to Ms. Forsman that we had seen the property on line and though we thought it looked beautiful we believed that the price was high given the market. Without hesitating, Ms. Forsman told us that she would be happy to show the property to us. We met with her the next day in Larchmont. I can honestly say to you that at no time before we arrived in Larchmont did either my husband or myself have any intention of moving. We were taking the drive to begin our investigation into Westchester homes, as we had decided it might be time for our growing family to relocate from Manhattan. Upon meeting Pollena she first took us for a driving tour of Larchmont and parts of Mamaroneck, pointing out the various school locations, the many parks (including the new Astroturf that was installed in several), the Trader Joe’s on Boston Post Road, the swimming pool (upon learning my husband was an avid swimmer), the club locations (upon learning about his interest in golf), and the variety of hockey programs (upon learning our 9 year old son has a desire to someday win the Stanley Cup.) Knowing that we were new and unfamiliar with the housing market in the area, during this tour Pollena took a great deal of time to point out more than 20 houses that had sold over the last 2 or 3 years, with listing data, actual sale data, time on the market and all other relevant details. She then took us to 8 or 9 houses in different locations with different price points so that we could begin to understand the value metrics. By the time we looked at 34 Beach, David and I had already fallen in love with the neighborhood, the waterfront area of Larchmont Manor, and the idea of raising children who could safely walk to school on their own. More importantly, by the time we parted ways with Pollena, David and I both felt that we understood several various “price points” in the neighborhood. When we went home we realized we had become excited about the idea of Westchester as well as by this particular house. We made plans to return to Larchmont and, with Pollena’s assistance, saw every listing in the area that was priced within 50% of the 34 Beach, as well as everything that was for sale in the surrounding area. We were getting excited to move ahead and did not want to wait. I spent more than a week, with Pollena’s tireless assistance, investigating the school, the town and tax situation, and trying to get a handle on the investment that had been made in the property. Ten days later when David and I had completed our own “due diligence”, we told Pollena that we wanted to bid on the house. She had previously explained to us that she represented the seller and she could arrange for us to have our own realtor who would solely represent our interests; or, if we liked, she could as for approval from the seller to represent both parties. By that point we trusted Pollena completely and felt it was unnecessary to find different representation. With the approval of the seller, Pollena acted in the interest of the sale, representing neither the seller nor the buyer. We made our bid on the house on a Saturday night and insisted we have a response on Sunday with inspection to be held on Monday so that I could fly to Asia on Monday night. It was an emotional 24 hours but Pollena handled herself with grace and composure, ultimately bringing everyone together in time to meet our schedule. From thereon in it was very smooth sailing. Pollena is extremely organized and detail oriented. We have purchased five luxury homes and this one was, without question, the most professionally handled. Our lawyer, a luxury real state expert with more than 30 years of experience, told us several times how impressed he was by her knowledge and her professional approach. I don’t think that David and I intend to sell our house or buy a house any time soon, but if we did the only person we would use would be Pollena. Having said that, we of course do and would recommend her to anyone interested in either buying a home or selling a home, David and I know that despite the fact you are dealing with a very expensive item, the treatment you receive and the approach taken by many real estate brokers is not up to the task. We both endorse Pollena Forsman without qualification and with great enthusiasm.
R.D. Larchmont Manor
Pollena was wonderful to work with! We were first-time home buyers and new to the area. From day one, we knew we would be in good hands. Pollena patiently answered questions and was incredibly knowledgable about all of the homes and neighborhoo...
L.M. Larchmont
Pollena was wonderful to work with! We were first-time home buyers and new to the area. From day one, we knew we would be in good hands. Pollena patiently answered questions and was incredibly knowledgable about all of the homes and neighborhoods we visited. She worked with us over the course of nearly a year (and did everything from recommending engineers, inspectors and babysitters to connecting us to new families to distracting our children while we were viewing homes!) and made the experience a lot less stressful than it usually is. We are extremely grateful for her help and highly recommend her!